Courtlook User Guide

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Contents

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    1. 1.1 To learn more and/or sign up for Courtlook
    2. 1.2 Feature availability comparison
    3. 1.3 Attorney access to case list and schedule pages
    4. 1.4 Admin staff accounts
      1. 1.4.1 Use Courtlook search to select your attorneys
      2. 1.4.2 Viewing the the case list or schedule for the selected attorneys
    5. 1.5 iCalendar feeds
      1. 1.5.1 Where can I find these calendar feed links in Judici?
      2. 1.5.2 How do you subscribe to an iCalendar feed?
      3. 1.5.3 Troubleshooting iCal feed issues
    6. 1.6 Case Watch subscription- for e-mail notification of case updates
      1. 1.6.1 To subscribe to a case
      2. 1.6.2 If the subscription charge isn't being waived
      3. 1.6.3 To unsubscribe from a case
      4. 1.6.4 If you want notification e-mails to go to a different address
      5. 1.6.5 If you don't see any e-mails
    7. 1.7 Case file document access
      1. 1.7.1 Which courts offer this?
      2. 1.7.2 Where are the documents found?
      3. 1.7.3 Not seeing documents on your case(s)?
    8. 1.8 Using Courtlook to access content not available to the general public

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KB article ID:600 (permalink)

Available from subscribersupport.judici.com/600

To learn more and/or sign up for Courtlook

Check out the Courtlook Premium Services page at http://www.judici.com/service/pricing.jsp?SERVICE_ID=1.

Feature availability comparison

Law office admin staff often ask, "Does each attorney in my firm need their own Courtlook subscription?".  The answer (as detailed below), is that online case document access is limited to the attorney of record under Illinois policies governing online access to court data, but all other features are accessible from a single account not tied to any particular ARN.  So other than document access, an administrative staffer can use one account to do everything.

 Feature General public
 Accounts with an ARN (attorneys)
Accounts with no ARN (admin staff)
 Case list
 NoYes- see My Cases page
Yes- start from Courtlook search page
 Schedule
No
 Yes- see My Schedule page
 Yes- use Courtlook search
 iCalendar feeds
No
Yes- on My Schedule page
 Yes- available on schedule page
 Case Watch: e-mail updatesYes (per-case fee)
 Yes (no fee)
 Yes (no fee)
 Online case file document access
NA
 Yes No

   
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Attorney access to case list and schedule pages

For accounts associated with an attorney registration number (ARN)

  • use the link to the My Cases page to see a list, by default, of all of your open cases.  If you need to see a list which includes your closed cases, you can change the drop-down menu to either "Closed" or "All".
  • use the link to the My Schedule page to see a monthly calendar.  The number of hearings on a day (if any), will appear as a link on each day.  Click such a link, and the schedule for the day will be shown.

Admin staff accounts

For accounts not associated with a particular ARN, you first have to find your attorneys in the court:

Use Courtlook search to select your attorneys

Go to the Courtlook search page and search for an attorney.  Most courts use a format of lastname, firstname.  Remember that different courts may use nicknames (e.g. Smith, Jim vs. Smith, James).  Some courts may even use the firm's name rather than the attorney's.

Use the check boxes at the left to select those you were seeking.

Viewing the the case list or schedule for the selected attorneys

Click the Schedules or Case List radio buttons near the top of the page, then the Get Selected button.  The resulting page can be bookmarked for easy access.

iCalendar feeds

iCalendar feeds (also know as iCal feeds,  webcal feeds, public calendars, Internet calendars or just calendar feeds) let you overlay a dynamically-updated schedule onto another calendar.  Many people do this with a spouse's calendar, or to see a composite personal/work calendars.  Most major calendaring tools support these feeds.

Where can I find these calendar feed links in Judici?

When viewing the schedule for a day, and iCal button ( ) will be shown for each court. [Cnv- embedded image]

How do you subscribe to an iCalendar feed?

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Option 1: click the  iCal button ( ).  This is easy, but it may not work.  Outlook (or other desktop calendaring programs installed on your computer) may be set up to automatically launch and add that calendar. [Cnv- embedded image]

Option 2 (if option 1 doesn't work): add the feed manually.  Most calendar tools (e.g. Outlook, Google calendar etc) provide a way to do this
  1. Right-click on the iCal button and copy the link location/address/URL.  If you paste the copied link text somewhere, you see something beginning with "webcal://" and ending in "calendar.ics".
  2. Check the help resources for your calendar tool to learn how to use that URL to subscribe to the calendar. , here are some links which may help you set things up:
  • Google- see the "Using a link" section of this help page.  You may need to change the end of the link to "google_calendar.ics" instead of "calendar.ics" in order to get it to work.
  • Outlook 2007- Microsoft's help is here, or you can watch this video
  • Outlook 2010- Microsoft's help is here, or you can watch this video
  • Outlook 2013- the process is described here.  Or you can watch a video showing how start the process here, and how to finish it here.
  • Outlook 2016 (per a Microsoft support post): click File >Account Settings > Account Settings>Internet Calendars > click New. Paste or enter the address for internet calendar
  • Outlook Web App- look for Microsoft's help on subscribing (not importing) a calendar here.  Or you can watch this video

Troubleshooting iCal feed issues

See Troubleshooting Courtlook court data access issues

Case Watch subscription- for e-mail notification of case updates

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Our Case Watch service lets you subscribe to receive automatic e-mails whenever the court adds/modifies info on the case. The general public can use this as a stand-alone service, for a fee of $2.99 per case.  Legal professionals also use it, to be aware of things like new filings, hearings and docket notes. As of fall 2016, Judici waives the charge for Case Watch subscriptions to all subscribers to our Courtlook service.

To subscribe to a case

Click at the top of the Case Information page on a case.  You will receive a receipt e-mail confirming your subscription- if you don't, see the relevant  Case Watch troubleshooting tip found here. [Cnv- embedded image]

If the subscription charge isn't being waived

Check your subscribed services on the Services tab on your account.  If you don't have a Courtlook subscription, then Case Watch subscriptions won't be free. 

To unsubscribe from a case

Use the link at the bottom of all Case Watch e-mails, or click the link at the far right of Check the Services tab on your account

If you want notification e-mails to go to a different address

If you don't see any e-mails

See the relevant  Case Watch troubleshooting tip found here.


Case file document access

Any Judici account associated with an attorney registration number can access online documents from the case file.

Which courts offer this?

 All of  the courts which participate in Judici offer online documents.

Where are the documents found?

Once you click a case number link, the page you see will have tabs at the right side of the page to access different kinds of data (Information  | Dispositions  | History, etc).  If your account is associated with the attorney of record listed in the court's records for that case, this will include a "Docs" tab from which you can view the documents. 

Not seeing documents on your case(s)?

See Troubleshooting Courtlook court data access issues

Using Courtlook to access content not available to the general public

Most courts configure their security rules to allow the attorney of record to see things like juvenile case data.

There are some exceptions.  For example: most of the attorneys on an adoption case are, by Illinois law, not allowed to see case files while the case is pending.

Judges can even access files in confidential cases.

Secure cases are only available from the My Cases and My Schedule pages.  They are not available from Courtlook's search page, in order to avoid excessively slow searches which would degrade the performance of the entire site. 

If you aren't seeing the data or documents you need, please contact Judici.
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