Courtlook User Guide

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Available from subscribersupport.judici.com/600

To learn more and/or sign up for Courtlook

Check out the Courtlook Premium Services page at http://www.judici.com/service/pricing.jsp?SERVICE_ID=1.

Feature availability comparison

Law office admin staff often ask, "Does each attorney in my firm need their own Courtlook subscription?".  The answer (as detailed below), is that online case document access is limited to the attorney of record under Illinois policies governing online access to court data, but all other features are accessible from a single account not tied to any particular ARN.  So other than document access, an administrative staffer can use one account to do everything. 

 Feature General public
 Accounts with an ARN (attorneys)
Accounts with no ARN (admin staff)
 Case list
 NoYes- see My Cases page
Yes- start from Courtlook search page
 Schedule
No
 Yes- see My Schedule page
 Yes- use Courtlook search
 iCalendar feeds
No
Yes- on My Schedule page
 Yes- available on schedule page
 Case Watch: e-mail updatesYes (per-case fee)
 Yes (no fee)
 Yes (no fee)
 Online case file document access
NA
 Yes No

   

Attorney access to case list and schedule pages

For accounts associated with an attorney registration number (ARN)

  • use the link to the My Cases page to see a list of all of your open cases.  If you need to see a list which includes your closed cases, start with a Courtlook search as described in the following section.
  • use the link to the My Schedule page to see a monthly calendar.  The number of hearings on a day (if any), will appear as a link on each day.  Click such a link, and the schedule for the day will be shown.


Admin staff accounts

For accounts not associated with a particular ARN, you first have to find your attorneys in the court:

Use Courtlook search to select your attorneys

Go to the Courtlook search page and search for an attorney.  Most courts use a format of lastname, firstname.  Remember that different courts may use nicknames (e.g. Smith, Jim vs. Smith, James).  Some courts may even use the firm's name rather than the attorney's.

Use the check boxes at the left to select those you were seeking.

Viewing the the case list or schedule for the selected attorneys

Click the Schedules or Case List radio buttons near the top of the page, then the Get Selected button.  The resulting page can be bookmarked for easy access.


iCalendar feeds

iCalendar feeds (also know as iCal feeds,  webcal feeds, public calendars, Internet calendars or just calendar feeds) let you overlay a dynamically-updated schedule onto another calendar.  Many people do this with a spouse's calendar, or to see a composite personal/work calendars.  Most major calendaring tools support these feeds.

Where can I find these calendar feed links in Judici?

When viewing the schedule for a day, and iCal button ( ) will be shown for each court. 

How do you subscribe to an iCalendar feed?

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Option 1: click the  iCal button ( ).  This is easy, but it may not work.  Outlook (or other desktop calendaring programs installed on your computer) may be set up to automatically launch and add that calendar.

Option 2 (if option 1 doesn't work): add the feed manually.  Most calendar tools (e.g. Outlook, Google calendar etc) provide a way to do this
  1. Right-click on the iCal button and copy the link location/address/URL.  If you paste the copied link text somewhere, you see something beginning with "webcal://" and ending in "calendar.ics".
  2. Check the help resources for your calendar tool to learn how to use that URL to subscribe to the calendar. , here are some links which may help you set things up:
  • Google- see the "Using a link" section of this help page.  You may need to change the end of the link to "google_calendar.ics" instead of "calendar.ics" in order to get it to work.
  • Outlook 2007- Microsoft's help is here, or you can watch this video
  • Outlook 2010- Microsoft's help is here, or you can watch this video
  • Outlook 2013- the process is described hereOr you can watch a video showing how start the process here, and how to finish it here.
  • Outlook 2016 (per a Microsoft support post): click File >Account Settings > Account Settings>Internet Calendars > click New. Paste or enter the address for internet calendar
  • Outlook Web App- look for Microsoft's help on subscribing (not importing) a calendar here.  Or you can watch this video

Troubleshooting iCal feed issues

See Troubleshooting e-filing and Courtlook court data access issues


Case Watch subscription- for e-mail notification of case updates

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Our Case Watch service lets you subscribe to receive automatic e-mails whenever the court adds/modifies info on the case. The general public can use this as a stand-alone service, for a fee of $2.99 per case.  Legal professionals also use it, to be aware of things like new filings, hearings and docket notes. As of fall 2016, Judici waives the charge for Case Watch subscriptions to all subscribers to our Courtlook service.

To subscribe to a case

Click at the top of the Case Information page on a case.  You will receive a receipt e-mail confirming your subscription- if you don't, see the relevant  Case Watch troubleshooting tip found here.

If the subscription charge isn't being waived

Check your subscribed services on the Services tab on your account.  If you don't have a Courtlook subscription, then Case Watch subscriptions won't be free. 

To unsubscribe from a case

Use the link at the bottom of all Case Watch e-mails, or click the link at the far right of Check the Services tab on your account

If you want notification e-mails to go to a different address

If you don't see any e-mails

See the relevant  Case Watch troubleshooting tip found here.


Case file document access

Any Judici account associated with an attorney registration number can access online documents from the case file.

Which courts offer this?

The Participating Courts page indicates whether a court offers online documents.

Where are the documents found?

Once you click a case number link, the page you see will have tabs at the right side of the page to access different kinds of data (Information  | Dispositions  | History, etc).  If your account is associated with the attorney of record listed in the court's records for that case, this will include a "Docs" tab from which you can view the documents. 

Not seeing documents on your case(s)?

See Troubleshooting e-filing and Courtlook court data access issues


Using Courtlook to access content not available to the general public

If an attorney is the attorney of record for a case, and if the court participates in Judici's Extended Access service, the court has the option to override (for all attorneys of record) many of the security and privacy restrictions which apply to the general public.  This could allow the litigant's attorney to see things like:

  • See juvenile case data such as the record sheet
  • See the case file documents in impounded cases, juvenile cases etc.

There are some exceptions.  For example: most of the attorneys on an adoption case are, by Illinois law, not allowed to see case files while the case is pending.

Individual judges can also be configured to see non-public data/documents in Extended Access.

Secure cases are only available from the My Cases and My Schedule pages.  They are not available from Courtlook's search page, in order to avoid excessively slow searches which would degrade the performance of the entire site. 

If you would like access to non-public data and documents on your cases, contact the Clerk's office.

Once the court deploys Extended Access and configures it for all attorneys of record and individual judges, the additional access is automatically allowed.  If you still aren't seeing the data/docs you feel you should be seeing, please contact Judici.  
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