Setup and troubleshooting for attending a webinar

KB article ID:2100 (permalink)


  1. Use this link to get instructions on how to get set up for the webinar.

We suggest that you join the meeting 15 minutes early, just in case you need to troubleshoot a problem.

  1. From a computer (not a smartphone due to screen size), open one of the e-mails about the meeting.  
  2. Select the option to join the meeting  online.  Please do not join by smartphone- phone screens are simply too small.
  3. When offered the choice of participating in the audio by telephone or using your computer's microphone and speakers, please use the telephone.  That way, you don't have to worry about issues with your computer's audio.
  4. Having problems?  Check out the troubleshooting page.

How to access alternate meeting site

Occasionally, we experience issues with our primary webinar platform.  If that happens, we can switch to our alternate provider.  Here's how:

  1. Go to
  2. Join meeting.  Meeting code is
  3. Follow instruction to dial in via telephone