Setup and troubleshooting for attending a webinar

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KB article ID:2100 (permalink)


  1. You will receive an email confirmation that contains a call-in phone number and a meeting code.
  2. From a computer (not a smartphone due to screen size), go to and follow the on-screen prompts.
    1. When offered the choice of participating in the audio by telephone or using your computer's microphone and speakers, please use the telephone.  That way, you don't have to worry about issues with your computer's audio. 
  3. Next, call the phone number provided in the email and enter the meeting code when prompted.

We suggest you join the meeting 10 minutes early, just in case you need to troubleshoot a problem.

  1. Having problems?  Check out the troubleshooting page.